Questions & Answers/Frequently Asked Questions/User Accounts

Didn't receive the verification email?

Admin
posted this on June 15, 2010 12:26

Please check your spambox first. In a lot of cases our verification email will end up in the users spambox.If you checked your spambox and the verification email is still not there you cal always re-send the verification email from our website.

  1. Go to www.layar.com
  2. Login to your account
  3. Your profile page will display the following message: Your account has not been verified. Please verify your account to unlock the full potential of your account. If you did not receive the verification email, please click here to resend the verification email.

One user reported that while moving the original e-mail from the “Junk e-mail” folder into the “Inbox” folder, the link to verify got truncated, so he moved it back to the “Junk e-mail” folder and copied/pasted the full link into the browser, which solved the issue.

If you still don't receive your verification link, contact us at support@layar.com.

 
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